Services

After-sale service
KAISITONG VALVE gives advices and suggestions to user according to the needs of various industries: provides various product standards, raw materials, inspect and test methods, standard and technology consultation according to user requirements; provides manufacturing according to buyer's sample, customizing of non-standard product, such as ultra short / long series, ultra high pressure / ultra-low vacuum series; provides company qualifications and credit proof, list company's large user and application engineering performance etc.

Sale service

According to requirements in customer order, on the premise of ensuring quality and delivery date, the company: uses advanced computer-aided design, conducts excellent production of blank, careful process machining and superb final test; user may conduct sampling test to blank, work-in-progress and product retest in the factory at any time in the delivery date of the product; make product appearance painting and delivery packaging form by customer's requirements.

After-sale service

KAISITONG VALVE provides valve routine maintenance as well as training service for troubleshooting of common faults; provides remote or on-site valve review, installation and operation technical guidance; for customer quality complaint, after technical support by telephone, professional customer service personnel will arrived at the scene within 24 hours to service* if any further service is required; user's technical quality consultation will be replied within 24 hours; 24 months ( 18+6 ) of product warranty period is provided (18 months in national standard); provide 24 - hour technical support hotline; provide various forms of after sale service for free during the warranty, provide life time after sale service and limited supply of free wearing parts for three years.